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Privacy Policy

Last Updated: September 17th, 2024

1. Introduction

Welcome to trymaxreview.com ("the Site," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal and sensitive information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Create an account
  • Request customer support
  • Participate in surveys or feedback

Examples of Personal Information:

  • Name
  • Email address
  • Job title
  • Company name
  • Contact information

2.2 Non-Personal Information

We may collect non-personally identifiable information about your interactions with our Site. This includes:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited
  • Time spent on pages
  • Referral URLs

2.3 Use of AI Services

To enhance our Service, we utilize Large Language Models (LLMs) provided by third-party AI providers. These AI services assist in generating and editing the content of performance reviews to ensure they are comprehensive and tailored to your needs.

Data Handling in AI Services

  • Anonymization and Minimization: Before transmitting your data to third-party AI providers, we take steps to minimize the amount of personal and sensitive information included. Where possible, data is anonymized or pseudonymized to prevent identification of you or your company.
  • Sensitive Information: We advise users to avoid inputting confidential company information or trade secrets into our Service. However, we recognize that performance reviews may contain sensitive details. We are committed to protecting this information through robust security measures.
  • Data Encryption: All data transmitted to and from our AI providers is encrypted using industry-standard encryption protocols to ensure confidentiality and integrity.
  • No Long-Term Storage by AI Providers: Our third-party AI providers are contractually obligated not to store or retain your data after processing is complete.
  • Compliance with Data Protection Laws: We ensure that our AI providers comply with applicable data protection regulations, such as GDPR and CCPA, to maintain the highest standards of data privacy.
  • User Control: You have control over the information you provide to the Service. If you have concerns about including certain data, please contact us for guidance on how to use the Service securely.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and services
  • Improve your experience with personalized content and recommendations
  • Understand and analyze how you use our Site
  • Develop new products, services, and features
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes
  • Process your transactions and manage your orders
  • Find and prevent fraud
  • Utilize AI services to generate and edit performance reviews, ensuring they are tailored to your specific role and requirements. This involves processing your data through third-party AI providers while adhering to strict data protection standards.

4. How We Share Your Information

4.1 Service Providers

We may employ third-party companies and individuals to facilitate our services, provide the Service on our behalf, perform service-related services, or assist us in analyzing how our Site is used.

Types of Service Providers:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • AI Service Providers for generating and editing performance reviews

Data Protection with Service Providers

We require all service providers to maintain the confidentiality and security of your information and to use it solely for the purposes of providing the services to us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Minimization and Anonymization

We are committed to minimizing the amount of personal and sensitive data we collect and process.

  • Minimal Data Collection: We only collect the information necessary to provide our services effectively.
  • Anonymization Practices: When possible, we anonymize or pseudonymize data to protect your identity and sensitive company information.
  • User Responsibility: We encourage users to avoid including unnecessary sensitive information in the content they input into our Service.
  • Guidance and Support: If you need assistance on how to use our Service without compromising sensitive information, please contact our support team.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal and sensitive information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Security Measures Include:

  • Data Encryption: All data transmitted between your device and our servers is encrypted using Secure Sockets Layer (SSL) technology.
  • Secure Data Storage: We store your information on secure servers with restricted access and use firewalls and other technologies to prevent unauthorized access.
  • Access Controls: Only authorized personnel with a legitimate need have access to your personal information, and they are bound by confidentiality obligations.
  • Regular Security Assessments: We conduct regular security audits and assessments to ensure our systems remain secure.

7. Data Retention

We retain your personal and performance review data only as long as necessary to provide you with our services and for legitimate business purposes.

  • Limited Retention Period: Your data is stored for the duration of your account activity and as required to comply with legal obligations.
  • Data Deletion Requests: You may request deletion of your data at any time by contacting us.
  • Anonymization: Where appropriate, we may anonymize your data so that it can no longer be associated with you, in which case we may use this information indefinitely without further notice to you.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request correction of any incomplete or inaccurate data.
  • Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data under certain conditions.
  • Right to Object to Processing: You have the right to object to the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request transfer of your personal data to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies help us improve your experience by remembering your preferences and understanding how you interact with our Site.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of the Site.
  • Performance Cookies: Collect information on how you use the Site.
  • Functional Cookies: Remember your preferences and settings.
  • Targeting Cookies: Used to deliver relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Site may not function properly.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you become aware that a minor has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal and sensitive information, please contact us: